Effective Communication Skills for Better Workplace Relationships

5 June 2019

Effective communication forms the basis of successful relationships but involves more than speaking or listening well. To communicate effectively you must adapt in response to particular people and situations and this requires a willingness to develop your self-awareness and people skills over time.

This course will equip you with the skills to communicate with confidence and improve your workplace relationships through an increased understanding of yourself and others.

Learning Outcomes

  • Increased self-awareness of your approach and the impact of that approach on others
  • Understand your communication style and how you can adapt it to work more effectively with others
  • Identify and remove barriers to effective communication
  • Manage your non-verbal signals to enhance your communication
  • Practice key techniques that will help you listen more effectively
  • Develop in depth questioning skills and get the information you want and need
  • Understand the impact that positive and negative language can have on others and how to get a favourable outcome
  • Use influencing language to gain attention and commitment
  • Be more assertive and proactive in giving and receiving feedback
  • Increased in approaching challenging situations and conversations and strive for win-win  outcomes

Albury/ Wodonga Full Day Workshop

Wednesday, 5 June 2019

9:00am - 4:00pm

Mantra Albury Hotel

524 Smollett St, Albury

Cost: $495 per person 

For more information, Click Here

Or to register for this event, Click Here